What We Do

Aerial view of West Campus

Facilities Management Customer Service

Emergencies: Call 9-1-1 from a campus phone, or (919) 684-2444

Request a Service
construction on west campus

The Office of Project Management (OPM) is responsible for facilitating project initiation, approvals, consultant selection, planning, design, construction and close out for all Duke University new construction, renovations, infrastructure/energy upgrades and major building maintenance initiatives.

member of DUES department

Duke Utility & Engineering Services (DUES) is responsible for managing Duke’s complex utility infrastructure, managing the purchase and operation of energy resources, and providing specialized engineering and technical support to construction projects, service contracts and the University.

Water Reclamation pond at Duke

The Energy Management team is part of DUES and is responsible for researching and implementing methods to reduce energy and water use at Duke.

Facilities Operations employees lighting a chandelier

Facility Operations is responsible for the responsive and efficient delivery of day-to-day maintenance and repair of University buildings and systems.

Person shoveling dirt

Duke hosts a diverse and beautiful landscape comprised of quads, open lawns, athletic fields, gardens and plazas. Maintaining this landscape requires reseeding of lawns, replacement of dead trees, pruning of shrubs, planting and caring for the variety of flowers found around campus, as well as an in-depth knowledge of horticulture to provide for the needs of each species of plant properly.

Read more about Landscape Services

Member of the sanitation department

Facilities Management acts as the steward of all University Buildings. Duke employs over 250 housekeepers who are responsible for the safe and effective cleaning of over 5 million square feet in University buildings. Duke maintains a strong commitment to helping and improving the environment through departments like Sanitation and Recycling, which work closely together to to promote proper waste management and reduction.

Read more about University Environmental Services