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To report a power outage, email fmd-report-power-out@duke.edu and include the facility's physical address or call the Duke University Facilities Management Customer Service Center at (919) 684-2122. 

Submit university building service requests here: https://fixit.oit.duke.edu/

If you cannot enter a university service request online, call the Duke University Facilities Management Customer Service Center 8:30 a.m. to 4:30 p.m. Monday through Friday at (919) 684-2122. For general Duke Facilities Management inquiries, email fmd-customerservice@duke.edu.

All non-emergency housing maintenance concerns should be submitted to Housing and Residence Life via the Duke Work Order Request form (not monitored in the evening or on the weekends).

• Campus PA/ARC On-Call (Weekdays 5 to 9 p.m.; Weekends 9 a.m. to 9 p.m.)
• Area RA On-Call (Daily 9 p.m. to 9 a.m.)
• Area Staff Member On-Call (Swift, Blue Light and Lancaster Commons)

Submit maintenance or project service requests for Duke Health buildings and the School of Medicine/Nursing here: https://eo.duhs.duke.edu/

To report overflowing trash, a streetlight that is out, or any other maintenance issue that is outside of a building, you should submit a request online or call the customer service center at 919-684-2122.

After 4:30 p.m., on weekends or holidays, call the Customer Service Center at (919) 684-2122.

After hours calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University.

Please see the Duke University Snow & Ice Priority Map or visit the DukeALERT site.

View this list of what can and cannot be recycled.

Please fill out this online contractor prequalification application.