Overhead photo of Able Quad

Welcome to Duke Facilities Management

Facilities Management supports the mission of Duke University by providing excellence in planning, design, construction, cleanliness, operations and maintenance for facilities, grounds and utilities in a customer-focused, safe, efficient and sustainable manner.

Emergencies: Call 9-1-1 from a campus phone, or (919) 684-2444

How Do I?

On weekdays before 4:30 pm, submit a request online (Duke NetID required). After 4:30 pm and on weekends, call the customer service center at 919-684-2122.

All non-emergency housing maintenance concerns should be submitted to Housing and Residence Life via the Residential Work Order Request form (not monitored in the evening or on weekends).

For EMERGENCY maintenance requests, please contact the Campus Office directly during the hours of 8:30-5:00 pm Monday-Friday.

  • Central Campus: (919) 684-5813
  • East Campus: (919) 684-5320
  • West Campus: (919) 684-5486

If the office is closed, please contact the RA on-call for your area.

Issues in Medical Buildings (except LSRC) need to be called in to (919) 684-3232.

To report overflowing trash, a street light that is out, or any other maintenance issue that is outside of a building, you should submit a request online or call the customer service center at 919-684-2122.

After 4:30 p.m., on weekends or holidays, call the Customer Service Center at (919) 684-2122.

After hours calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University.

Alerts

Mar
04

Electrical Shutdown

March 4, 2019 9:00 am to May 3, 2019 3:30 pm
Duke Lemur Center
Mar
22

Electrical Shutdown

March 22, 2019 8:00 am to 10:00 am
7790 – Coombs Baseball Stadium Entire Building
Mar
23
Duke University Snow/Ice Priority Map FY 18/19

Duke University Snow/Ice Priority Map (Fiscal Year 2018/19)

  Snow Desk
Facilities Management (FMD)
Central Campus (I, II A&B), East Campus (I, II),
West Campus (I, II, III, IV), Medical (I, II, III, IV),
Off campus properties
919-660-4280
Housing, Dining, & Residence Life (HDRL)
Central Campus (I, IIA)
919-724-0430
Parking & Transportation (PTS)
All parking lots
919-684-6367
Washington Duke Inn / JB Duke (WDIG) 919-313-9601
Duke Forest 919-613-8013

News

New 'WaterHub' Coming to Duke

New 'WaterHub' Coming to Duke

March 6, 2019
Facility will save 120 million gallons of water annually

Research Drive Garage Harvests Power of Sun

February 21, 2019

Solar panels power the garage and reduce Duke’s carbon footprint

Duke Named Tree Campus USA For 11th Year

January 28, 2019

Arbor Day Foundation recognition highlights Duke’s promotion of healthy trees and conservation

Blue Devil of the Week: Making Duke’s Home of Music Shine

February 4, 2019

Gloria Biddings’ commitment is appreciated by those who pass through the Mary Duke Biddle Music Building

Research Drive Goes Solar

Research Drive Goes Solar

Construction has begun to install solar panels on the roof of the Research Drive Parking Deck. Once complete the panels will provide all the electricity needed for the building. 

Read full story on Duke Today

 Job Openings

Job Openings

Facilities Management is seeking customer-focused employees committed to the building, enhancing and maintenance of Duke University. Duke employees are part of a premier organization dedicated to excellence in education, research, and patient care. Duke employees enjoy a robust array of traditional benefits such as health care, dental care, education and retirement, Duke also offers a wide range of family-friendly and cultural benefits.

View Facilities Management job openings