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Emergencies

To report a life-threatening situation or severe damage to a university building or facility contact 9-1-1 or the Duke Police Department at (919) 684-2444

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To request a service for School of Medicine/Nursing or Medical Center buildings (except LSRC), please click the button below or call (919) 684-3232

Request School of Medicine/Nursing or Medical Center Building
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To request a service for university student residences, please click the button below

Requests for Housing & Residence Life

Requests During Regular Hours (before 4:30 p.m. weekdays)

Duke NetID required

Submit or View a Service Request 

Requests After-Hours (after 4:30 p.m. weekdays, weekends, holidays)

  • Customer Service Center: (919) 684-2122
    • After hours calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University.
Submit Request After-Hours

For all other services