We're Here For You
We are here to serve the Duke community. The most efficient way to request service in an academic building, library or athletic facility is to enter a work order online. Please refer to the information below for other ways to get in touch with the campus and medical center resources you need, when you need them.
Power Outages
Please email fmd-report-power-out@duke.edu or call customer service (919) 684-2122 and include the facility's physical address.
Power Outages
Please email fmd-report-power-out@duke.edu or call customer service (919) 684-2122 and include the facility's physical address.
Duke University FMD Customer Service Center
If you cannot enter a service request online, you can reach our Duke University FMD Customer Service Center at (919) 684-2122 Monday-Friday between 8:30 am - 4:30 pm.
Requests After Hours, Weekends & Holidays
Outside the hours of 8:30 am - 4:30 pm Monday-Friday, on weekends and holidays, contact the Duke University FMD Customer Service Center at (919) 684-2122. Calls are transferred to an operator who will contact one of our on-site mechanics.
Services may also be requested below and will be addressed the following business day.