We're Here For You

We are here to serve the Duke community. The most efficient way to request service in an academic building, library or athletic facility is to enter a work order online. Please refer to the information below for other ways to get in touch with the campus and medical center resources you need, when you need them.



Please call Duke Police at 9-1-1 from a campus phone, or (919) 684-2444.

Call Duke Police

Power Outages

Please email fmd-report-power-out@duke.edu or call customer service (919) 684-2122 and include the facility's physical address.

Report a Power Outage

FMD Customer Service Center

If you cannot enter a service request online, you can reach our Customer Service Center at (919) 684-2122 Monday-Friday between 8:30 am - 4:30 pm. 


Call Customer Service Center

Landscape Services Depot

Box 90152
Durham, NC 27708-0152
phone (919) 660-4280

Call Landscape Services

Medical Center & School of Medicine/Nursing Buildings

Request a Service Online

Residential Buildings

Request a service online

Requests After Hours, Weekends & Holidays

Outside the hours of 8:30 am - 4:30 pm Monday-Friday, on weekends and holidays, contact the Customer Service Center at (919) 684-2122. Calls are transferred to an operator who will contact one of our on-site mechanics.

Services may also be requested below and will be addressed the following business day. 

Visit us at Smith Warehouse

Request a Service: After Hours