We're Here For You

We are here to serve the Duke community. The most efficient way to request service in an academic building, library or athletic facility is to enter a work order online. Please refer to the information below for other ways to get in touch with the campus and medical center resources you need, when you need them.

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Emergencies

Please call Duke Police at 9-1-1 from a campus phone, or (919) 684-2444.

Call Duke Police
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Power Outages

Please email fmd-report-power-out@duke.edu or call customer service (919) 684-2122 and include the facility's physical address.

Report a Power Outage
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FMD Customer Service Center

If you cannot enter a service request online, you can reach our Customer Service Center at (919) 684-2122 Monday-Friday between 8:30 am - 4:30 pm. 

 

Call Customer Service Center
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Landscape Services Depot

Box 90152
Durham, NC 27708-0152
phone (919) 660-4280

Call Landscape Services
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Medical Center & School of Medicine/Nursing Buildings

Request a Service Online
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Residential Buildings

Request a service online
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Requests After Hours, Weekends & Holidays

Outside the hours of 8:30 am - 4:30 pm Monday-Friday, on weekends and holidays, contact the Customer Service Center at (919) 684-2122. Calls are transferred to an operator who will contact one of our on-site mechanics.

Services may also be requested below and will be addressed the following business day. 

Visit us at Smith Warehouse

Request a Service: After Hours