Facility Operations is responsible for the responsive and efficient delivery of day-to-day maintenance and repair of University buildings and systems.
Facility Operations is comprised of licensed mechanics, skilled technicians and craftspeople who are well equipped to assist your needs. The unit's Customer Service Center processes all service requests for Facilities Management via a web based enterprise asset management (EAM) system, in addition to 24 hour phone coverage. We are dedicated to providing quality and well-organized responses to a steady stream of daily demands in order to serve customers and maintain the University in the most effective and efficient way possible.
Facility Operations is comprised of the following trades defined by function below. These shops provide a range of services to academic, medical, research, library and special University facilities. To access any service provided by the trades, submit a Service Request or call the Customer Service Center at (919) 684-2122.
Need some light in your office? The Electrical Shop is here to assist you with all of your low voltage needs. From adding outlets to entire new electrical services, the shop has the skills you’re looking for.
General Maintenance Shops
Know of any general maintenance issues in your residence hall or office building? Our General Maintenance Shops are here to provide general building repairs to both the Academic and Residential needs on campus.
Key & Lock Shop
Need a new set of keys or changes made to existing lock combinations? Our Key and Lock Shop has the tools necessary to tackle a repair or a completely new installation. The phone number for the Key and Lock Shop is 919-660-4223.
Heating, Ventilation, and Air Conditioning (HVAC) Shop
Are you experiencing problems with heat or AC in your residence hall or building? Our HVAC Shop is equipped and ready to service your needs on all heating and air conditioning systems and units.
Leaks, drains or fixture problems? Our Plumbing Shop maintains all plumbing fixtures in restrooms, labs and kitchen areas in addition to the pipe systems for domestic water, heating and cooling supply lines and other pipes as needed.
Structural Trades Shop
Need cabinets, painting services or space modifications? Our Carpentry and Paint Shops provide an unlimited variety of possibilities to suit your needs.
In addition, Facility Operations manages various contract services, which include pest control, emergency generators, elevator service, and more!