Request a Service
Academic Buildings, Libraries, or Athletic Facilities
- Submit or View a Service Request (Duke NetID required)
OR - Customer Service Center: (919) 684-2122
After hours (after 4:30 p.m. weekdays, weekends, holidays) calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University.
School of Medicine or Hospital Buildings
For issues in medical buildings (except LSRC), please call (919) 684-3232 or submit a request online.
Housing and Residence Life
For issues in university student residences, please submit a request online
Emergencies
To report life threatening situations or severe damage to a University building or facility contact the Duke Police Department directly. Call 9-1-1 or (919) 684-2444