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West Campus

Academic Buildings, Libraries, or Athletic Facilities

  • Submit or View a Service Request (Duke NetID required)
  • Customer Service Center: (919) 684-2122
    After hours (after 4:30 p.m. weekdays, weekends, holidays) calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University.

School of Medicine or Hospital Buildings

Duke Hospital

For issues in medical buildings (except LSRC), please call (919) 684-3232 or submit a request online.

Housing and Residence Life

Randolph Residence Hall

For issues in university student residences, please submit a request online


Fallen tree

To report life threatening situations or severe damage to a University building or facility contact the Duke Police Department directly. Call 9-1-1 or (919) 684-2444